Perspective Group, the leading independent PR & Multimedia company globally for the timeshare and vacation ownership industry has announced the inclusion of CustomerCount℠ online surveys to its INTUITION Brand Marketing Service.
While INTUITION provides clients with data about online conversations through its custom social media monitoring platform and enhances visibility through its online marketing services, CustomerCount℠ delivers valuable insights into existing customer bases through its powerful real-time survey system.
Now INTUITION clients have the option to also find out why a guest didn’t buy their product, or the percentage of happy customers after a vacation stay and much more.
“Customer communication is a vital component to the success of any business. We are delighted to be working with CustomerCount℠ and through this collaboration, our INTUITION clients can now have an even better understanding of their customer’s preferences, wants and needs. The additional data that these surveys produce can be used to highlight areas for improvement as well as identifying consumer trends that enable businesses to more effectively market their products to others.” Says Paul Mattimoe, President & CEO, Perspective Group.
Timeshare Developers, Marketers and Vendors can custom build their brand marketing package to include only the elements they need, but as a whole, INTUITION makes the most comprehensive suite of services currently available from an independent third party company within the vacation ownership industry.
These elements include, but are not limited to:
- Real time analytics from an enterprise-level social media monitoring platform custom built for the timeshare industry.
- Brand Reputation Management, Competitive Analysis, Facebook Page Management, Twitter Account Management, Keyword Tracking (individual resorts, products, services or key phrases), Marketing Campaign Tracking.
- Original content creation, including Press Releases, Blog Posts, Magazine Editorials and more.
- Content Syndication, Online Marketing and Social Media Marketing.
- Print and Digital Advertising.
- Custom Print / Digital Member Magazine Publishing.
CustomerCount℠ Surveys are now added to the above list of elements available and are included in select packages or available as an optional extra on all other packages at preferential rates.
“We view the opportunity to work with Intuition and its clients as a major step in our planned growth. Including CustomerCount℠ into the suite of services is both flattering and exciting. There is no question that our service will help their clients in the consistent quest for improvement and customer based knowledge.” Says Robert Kobek, President, Mobius VP, LLC
The INTUITION Brand Marketing service currently provides business intelligence and online marketing solutions for a diverse client portfolio that includes resort developers, marketers, exchange companies, resale and rental companies, travel clubs, software providers, associations, design companies, resort management companies and more across the globe.
For more information visit http://www.intuitionbyperspective.com/contact
The CustomerCount℠ online survey system presents questions to consumers that maximize response rates and deliver our clients customized and actionable information. This customer engagement solution was built with the timeshare industry in mind by building a technological platform segmenting customer data from call center operations, sales tours of timeshare properties, and a customer’s vacation experience. Particular expertise lies in guest satisfaction with hotel and resort experiences, and guest satisfaction with contact center experiences. A robust reporting component supports 24/7/365 online access to real time customer feedback via reports customized to meet individual business needs. For more information visit http://www.customercount.com
INTUTION offers an enterprise-level custom built social media monitoring platform with market leading data segmentation that delivers invaluable business intelligence, from brand reputation management and competitive analysis, to in-depth social media channel analytics and internet-wide brand visibility covering more than 70+ million websites. This service then uniquely combines social monitoring with original content creation, including press releases, magazine editorials, blog posts and social media marketing, plus mainstream and exclusive INTUITION only syndication to enhance brand visibility and product or service awareness. For more information visit http://www.intuitionbyperspective.com